Terms & Conditions – SparklePrint.in

1. Acceptance of Terms  

By accessing or using SparklePrint.in, you agree to be bound by these Terms & Conditions along with our Privacy Policy and related policies. If you do not agree, please discontinue use of the website. Our registered name in business name is DC ENTERPRISES

2. Products & Orders

  • SparklePrint offers customized products such as mugs, T-shirts, frames, MDF cutouts, magnets, and more.

  • Product descriptions, images, and prices may be updated without prior notice.

  • Once an order is placed and confirmed, it is considered a valid and binding agreement.

3. Pricing & Payments

  • All prices listed include applicable taxes.

  • Payments can be made through secure online payment gateways provided on the website.

  • SparklePrint reserves the right to revise prices at any time without affecting already confirmed orders.

4. Shipping, Delivery & Cancellation

  • Shipping charges and timelines are displayed during checkout.  

  • All the products delivered within 7 working days 
  • Orders can only be cancelled before they are processed or shipped.

  • Once shipped, cancellations are not accepted.

5. Return, Refund & Exchange

  • Returns  are accepted only in case of defective, damaged, or incorrect products.  

  • Return should be done within 7 working days 

  • If any refund approved by the company it will take 7 working days to credit to your original source account 
  • Products must be returned in original condition and packaging.

6. Intellectual Property

  • All content on SparklePrint.in including designs, logos, images, text, and graphics is owned or licensed by SparklePrint.

  • Any unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • All products and services are provided “as is” without warranties of any kind.

  • SparklePrint is not responsible for indirect, incidental, or consequential damages caused by the use or inability to use our products or services.

8. User Responsibilities

  • Users agree not to misuse the website for fraudulent activities, spamming, or intellectual property infringement.

  • SparklePrint reserves the right to suspend or terminate access for violations of these terms.

9. Privacy & Data Protection

  • User information will be collected, stored, and used as outlined in our Privacy Policy.

  • We take reasonable measures to ensure data security and confidentiality.

10. Grievance Redressal

  • Customers may contact our grievance officer for complaints related to products, services, or transactions.

  • Complaints will be acknowledged within 48 hours and resolved within 30 days.

11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of the courts located in Bangalore Karnataka .

12. Changes to Terms

  • SparklePrint reserves the right to update or modify these Terms & Conditions at any time.

  • Continued use of the website implies acceptance of the updated terms.       

 

Privacy Policy – SparklePrint.in

At SparklePrint.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.


1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Processed securely through third-party payment gateways (we do not store credit/debit card details).

  • Usage Data: IP address, browser type, device information, and browsing behavior on our site.


2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, updates, or promotional offers (only with your consent).

  • Improve our website, services, and user experience.

  • Comply with legal and regulatory requirements.


3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • Data may be shared with trusted partners such as payment gateways, courier services, or service providers to fulfill your orders.

  • We may disclose information if required by law, regulation, or legal proceedings.


4. Cookies & Tracking Technologies

  • Our website uses cookies to enhance user experience, analyze traffic, and store preferences.

  • You can manage or disable cookies through your browser settings, but certain features may not work properly.


5. Data Security

  • We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure.

  • However, no online platform is 100% secure, and SparklePrint cannot guarantee absolute security of transmitted data.


6. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal or contractual obligations).

  • Opt-out of marketing or promotional emails at any time.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.


8. Children’s Privacy

Our services are not directed towards children under 13 years of age. We do not knowingly collect personal data from minors.


9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services implies acceptance of the revised policy.

 

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